News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » DOFUS 2.0 » Technical Assistance » Download and installation » Windows » I am having trouble downloading/updating DOFUS » Error 1040x ( x = number between 0 and 9). What do I do?
This error is often encountered by users of Windows Vista and players who do not have administrator rights on their computer.
Try to install DOFUS in a directory for which you have user rights such as 'My Documents'.
This problem is due to a corrupted file extraction when installing or updating the game. We advise you to use the installation folder when installing the game. Try to install DOFUS in a directory for which you have user rights such as 'My Documents'.
All the same, if you use Windows Vista, make sure that you have the administrator rights to run the installation or the update. Restart the application with administrator rights by right-clicking on the DOFUS icon and 'Launch as administrator'.
If a parental filter is activated, we recommend that you deactivate it or authorize the installation/update.
Finally, if you're still having problems, we recommend that you completely uninstall the game from your computer, download the installer and try again.