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  • Latest news 2011-10-20 17:48:50

    For those most in need of protection… Shield activated!


    Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.

    ››Find out more

DOFUS » DOFUS 2.0 » Technical Assistance » Download and installation » Windows » I am having trouble downloading/updating DOFUS » A message pops up mentioning a writing error which prevents the installation from being complete. What do I do?

A message pops up mentioning a writing error which prevents the installation from being complete. What do I do?

This error may be due to two different things:



  • Your computer user account is restricted and does not give you the necessary rights. In this case, you must ask your computer administrator to help you.

  • A parental filter is installed on your computer forbidding you from copying the file. Antivirus or Firewall software may also prevent the file from being copied.

If you could not solve your problem, do not hesitate to contact us. Send a message

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