News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » DOFUS 2.0 » Technical Assistance » Download and installation » Windows » I am having trouble downloading/updating DOFUS » The game does not launch after clicking OK at the end of the installation process, what do I do?
The game does not launch after clicking OK at the end of the installation process, what do I do?
There could be several reasons; please find below a few solutions:
- Your operating system is Windows Vista and you do not have an administrator account to launch the game. In this case, all you have to do is launch the game by right-clicking on its icon and by selecting the option "Run as administrator";
- You have a parental filter installed on your computer which may block access to the game. In this case, either deactivate the software or authorize the game to be run by the user in question;
- You are in neither of these cases and you're still having problems? In this case, try to launch the game directly from the installation folder.
If you could not solve your problem, do not hesitate to contact us. Send a message