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How does a Character Transfer work?

You can book a server transfer at any time in the week. Once you have paid the cost of the service in Ogrines, you select the character you want to transfer, and pick your destination server.


Once the transfer has been booked, you can keep using your character on its current server up until the next weekly server maintenance after your transfer request (usually, this maintenance is performed every Tuesday).


All server transfers are done during these weekly maintenance periods, and characters are transferred in the state that they are in at the time that their home server goes down for maintenance – so make sure that you have correctly placed everything you want to transfer in your character’s inventory before then!


A player may change or cancel a server transfer up until midnight (GMT+1) on Sunday nights.


If the transfer is cancelled, the player’s account will be credited with the Ogrines used to book the transfer.


All reservations made at or after 00:01 AM (GMT+1) Monday mornings will be bumped to the following week.


By setting a specific day each week for processing server transfers, we are intentionally creating a short delay between using this service and changing server, to enable players to cancel transfers or, in a worse-case scenario, to avoid unwanted server transfers due to account theft.


If the character is not transferable (for example, if it was deleted between the time of the transfer booking and the transfer, or if there is a technical error), the entire group of transfers will be cancelled and the Ogrines credited to the player’s account. In the case of multiple simultaneous character transfers, if any one character is not eligible for transfer, then the entire group of transfers will be canceled, and the Ogrines used to purchase the service returned to the player’s account.