News
- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- All news
TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
ANKAMA ACCOUNT » Rules and Sanctions » I'm unable to log in! » Message: "Connection denied. Your account has been banned."
An account can be banned from the game if its user does not respect the game rules or the terms and conditions of Use.
Go to the Manage your Account page. The reason and duration of the sanction will be displayed on the first page. A message explaining the reasons why and for how long you’ve been banned will also have been sent to the email address you provided when you subscribed to Dofus.
If the email address you provided wasn’t or is no longer valid, you can’t get such a message.
If you do not understand why you’ve been banned, you can always contact Support.