News

  • Latest news 2010-02-23 14:31:10

    Update: Deployment of DOFUS 2.0.1

    The update of all 2.0 servers announced last week has been deployed, but some unforeseen issues were discovered which made it necessary to postpone reopening the servers.Our development team is presently working on the correction of these problems. The servers should return sometime late in the afternoon.We apologize for the delay and thank you for your patience.

ANKAMA ACCOUNT » Rules and Sanctions » I'm unable to log in! » Message: "Connection denied. Your account has been banned."

Message: "Connection denied. Your account has been banned."

An account can be banned from the game if its user does not respect the game rules or the terms and conditions of Use.

Go to the Manage your Account page. The reason and duration of the sanction will be displayed on the first page. A message explaining the reasons why and for how long you’ve been banned will also have been sent to the email address you provided when you subscribed to Dofus.

If the email address you provided wasn’t or is no longer valid, you can’t get such a message.

If you do not understand why you’ve been banned, you can always contact Support.

If you could not solve your problem, do not hesitate to contact us. Send a message

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