1. If you can't "craft" an item yourself, you can ask an experienced player to do it for you. When you've found an expert to help you, go to the workshop together. Here you can consult the list of craftsmen present in each workshop.

2. Settle on a price for the job.

3. If you manage to come to an agreement, the craftsman will click on your character and will select the profession and item they are going to craft. The common craft interface will then appear. You can now have your item crafted for you in complete security.