News
- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
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TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
DOFUS » Lottery » I have subscribed and my subscription has taken effect, but I have not received my tokens. Why?
Check if your subscription has taken effect:
- check the date your subscription finishes and the time remaining on your subscription on the Manage your Account page
- check the mail box in which you receive Ankama correspondance: you may have received a message confirming your subscription.
Check if you have received your tokens on the DOFUS Lottery section.
If you find that you still don't have your tokens, you can contact Support.
You must provide:
- your Ankama account name
- the date of your transaction
- the method of payment
If possible, please provide the reference number of the transaction.