DOFUS » Subscription » When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

Yes, provided that the subscription you want to move has not started on the other account yet.

Please contact Support and clearly indicate the account you've subscribed, the transaction reference number, the date and amount, and then indicate the account you wish to subscribe instead.

 

If you could not solve your problem, do not hesitate to contact us. Send a message

Back