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  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

Yes, provided that the subscription you want to move has not started on the other account yet.

Please contact Support and clearly indicate the account you've subscribed, the transaction reference number, the date and amount, and then indicate the account you wish to subscribe instead.

 

If you could not solve your problem, do not hesitate to contact us. Send a message

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