News

  • Latest news 2011-10-20 17:48:50

    For those most in need of protection… Shield activated!


    Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.

    ››Find out more

DOFUS » Subscription » When subscribing to WAKFU, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

When subscribing to WAKFU, I made a mistake and paid for the wrong account. Can I move the subscription to another account?

Yes, provided that the subscription you want to move has not started on the other account yet.

Please contact Support and clearly indicate the account you've subscribed, the transaction reference number, the date and amount, and then indicate the account you wish to subscribe instead.

 

If you could not solve your problem, do not hesitate to contact us. Send a message

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