News
- Latest news 2010-02-23 14:31:10
Update: Deployment of DOFUS 2.0.1
The update of all 2.0 servers announced last week has been deployed, but some unforeseen issues were discovered which made it necessary to postpone reopening the servers.Our development team is presently working on the correction of these problems. The servers should return sometime late in the afternoon.We apologize for the delay and thank you for your patience.
- 2010-02-08 Additional Maintenance on all Ankama Sites on February 9
- 2009-12-16 New subscription pets
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TOP 5 - FAQ
Servers information
- 2010-02-23 Update: Deployment of DOFUS 2.0.1
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- All servers information
DOFUS » Subscription » Selection of payment method » Credit card » My bank account has been debited but my subscription has not taken effect. Why?
Check if your subscription has taken effect since you last looked:
- check the date your subscription finishes and the time remaining on your subscription on the Manage your Account page.
- check the mail box in which you receive Ankama correspondance: you may have received a message confirming your subscription.
If you find your subscription has still not been confirmed, you can contact Support. You must provide:
- your Ankama account name
- the date of your transaction
- the reference number of the transaction
- the method of payment