News

  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » Selection of payment method » Credit card » I subscribed and my bank account has been debited several times.

I subscribed and my bank account has been debited several times.

Yes, provided that we can find trace of all the payments you mention.

Please contact Support and make a list of all the debits you've noticed on your bank statement (date and amount), and when possible also mention the transaction reference number. Finally, please indicate the subscriptions you wish to keep.

 

If you could not solve your problem, do not hesitate to contact us. Send a message

Back