DOFUS » Subscription » Selection of payment method » Credit card » I subscribed and my bank account has been debited several times.

I subscribed and my bank account has been debited several times.

Yes, provided that we can find trace of all the payments you mention.

Please contact Support and make a list of all the debits you've noticed on your bank statement (date and amount), and when possible also mention the transaction reference number. Finally, please indicate the subscriptions you wish to keep.

 

If you could not solve your problem, do not hesitate to contact us. Send a message

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