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  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » Selection of payment method » Audio code » The telephone number I dialled to purchase an audio code is unavailable. What can I do?

The telephone number I dialled to purchase an audio code is unavailable. What can I do?

The telephone number may be unavailable for several reasons. Check which case applies to you:

- You have the wrong telephone number. Visit the DOFUS website, choose "Audiocode" as method of payment and verify that you are using the correct telephone number.

- Your telephone operator restricts your use of certain special numbers, perhaps completely, or above a certain monthly rate of use from your telephone line. In this case you will hear a message such as “You are not authorised to make this call”. To find out more, please contact your telephone operator directly.

- Your telephone line is subject to restrictions by the bill payer. If you are using a parent’s or employer’s telephone, restrictions may exist.

- Finally, if you are using a mobile phone, both of these conditions may apply: restrictions on access to special numbers and restrictions on the line.

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