News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » Subscription » Selection of payment method » Audio code » The telephone number I dialled to purchase an audio code is unavailable. What can I do?
The telephone number may be unavailable for several reasons. Check which case applies to you:
- You have the wrong telephone number. Visit the DOFUS website, choose "Audiocode" as method of payment and verify that you are using the correct telephone number.
- Your telephone operator restricts your use of certain special numbers, perhaps completely, or above a certain monthly rate of use from your telephone line. In this case you will hear a message such as “You are not authorised to make this call”. To find out more, please contact your telephone operator directly.
- Your telephone line is subject to restrictions by the bill payer. If you are using a parent’s or employer’s telephone, restrictions may exist.
- Finally, if you are using a mobile phone, both of these conditions may apply: restrictions on access to special numbers and restrictions on the line.