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  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » Selection of payment method » Bank transfer » I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?

I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?

Without your transaction number, our subscription department will not know which Ankama account to credit.

You can contact Support, using the DOFUS subscription heading. You must provide:

- your Ankama account name

- the date of your transaction

- the date of transfer

- the transaction number

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