News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » Subscription » Selection of payment method » Bank transfer » I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?
I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?
Without your transaction number, our subscription department will not know which Ankama account to credit.
You can contact Support, using the DOFUS subscription heading. You must provide:
- your Ankama account name
- the date of your transaction
- the date of transfer
- the transaction number