Check if your subscription has taken effect since you last looked:

- check the date your subscription finishes and the time remaining on your subscription on the Manage your Account page.

- check the mail box in which you receive Ankama correspondance: you may have received a message confirming your subscription.

If you find your subscription has still not been confirmed, you can contact Support. You must provide:

- your Ankama account name

- the date of your transaction

- the reference number of the transaction

- the method of payment