News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » Subscription » Selection of payment method » SafTPay » I paid by transfer on the internet, why has my account not been credited immediately?
The confirmation of a payment by transfer is never immediate, regardless of whether the payment is made by internet or at a branch of your bank.
Your subscription will only take effect upon receipt of a transfer notice and processing by our subscription department, provided you have included your transaction number/order reference number. For payments within France allow between 6 and 8 working days. For foreign payments allow between 10 and 20 working days.