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I paid by transfer on the internet, why has my account not been credited immediately?

The confirmation of a payment by transfer is never immediate, regardless of whether the payment is made by internet or at a branch of your bank.

Your subscription will only take effect upon receipt of a transfer notice and processing by our subscription department, provided you have included your transaction number/order reference number. For payments within France allow between 6 and 8 working days. For foreign payments allow between 10 and 20 working days.

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