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  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » Selection of payment method » SafTPay » I paid by transfer on the internet, why has my account not been credited immediately?

I paid by transfer on the internet, why has my account not been credited immediately?

The confirmation of a payment by transfer is never immediate, regardless of whether the payment is made by internet or at a branch of your bank.

Your subscription will only take effect upon receipt of a transfer notice and processing by our subscription department, provided you have included your transaction number/order reference number. For payments within France allow between 6 and 8 working days. For foreign payments allow between 10 and 20 working days.

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