DOFUS » Subscription » Selection of payment method » SafTPay » I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?

I paid my subscription by transfer, but forgot to include a transaction number/order reference number what can I do?

Without your transaction number, our subscription department will not know which Ankama account to credit.

You can contact Support, using the DOFUS subscription heading. You must provide:

- your Ankama account name

- the date of your transaction

- the date of transfer

- the transaction number

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