News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
DOFUS » Subscription » My subscription gift » I picked the wrong subscription gift. Can I change it?
Yes, provided that you have not already given the pet to a character, or at least that you have not opened the gift.
If you wish to exchange your pet and you have not yet given the pet to one of your characters, you can contact Support. You must provide:
- your Ankama account name
- the date of your transaction
- your transaction number
- the pet you wish to receive in place of the original gift