News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
SHOP » Ankama Shop Customer Service » How long do orders take to deliver?
Delivery time depends on where you live, the method of payment and shipment you choose. Ankama Shop ships your order at most within 72 hours upon receipt of your payment. Then, you should add the time needed by La Poste to deliver your parcel according to the shipment option you choose.
There are three shipment options available:
- Economy
- Prioritary
- Colissimo (registered mail)
Some articles can only be sent through one shipment option.
Ankama Shop only treats and sends orders upon receipt of the payment. Please note that if you choose to pay by bank transfer, you should allow a few additional days compared to a payment by credit card.