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- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
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TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
SHOP » Ankama Shop Customer Service » How do I track orders shipped with Colissimo?
You must have your reference number if you wish to track your parcel. You can get this number by contacting Support.
Remember to include:
- your full name
- your email
- the date of your order with Ankama Shop
- the order reference number
- the method of payment
If you already have your reference number:
- Go to the Coliposte website (in French only)
- Enter the 13 characters of your package reference number into the "Track your package" (Suivre un colis) field and click "OK"
- The page "Search results" will tell you the status of your order: date and location of processing, parcel being delivered, available, pending or shipped.
Note: Once the duration of your order reaches 30 days, you will no longer be able to track your parcel online, you will have to go to your Post office.