News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
SHOP » Ankama Shop Customer Service » I have a problem with my order.
I have a problem with my order.
- My parcel and some of the items inside have been damaged. What can I do?
- I have received my parcel, but part of the order is missing. What can I do?
- The parcel I received is not mine. The invoice is not in my name. What can I do?
- I paid for a package on Ankama Shop. My parcel has arrived but I have still not received my subscription. Why?