News
- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
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TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
SHOP » Ankama Shop Customer Service » I have a problem with my order. » I have received my parcel, but part of the order is missing. What can I do?
Check your invoice: there may be a message to notify you that the item is out of stock or has been sent in a second parcel.
If you have placed several orders please be patient, the following order will arrive in another parcel.
If neither of these cases apply to you, please contact Ankama Shop Customer Service.
Remember to include:
- your full name
- your email
- the date of your order with Ankama Shop
- the order reference number
-the contents of your parcel.