News
- Latest news 2010-05-28 10:27:41
Rushu (2.0) server reboot - 2010-05-28 10:15 GMT+1Due to a software error, we've to restart Rushu to
Due to a software error, we've to restart Rushu to restore its accessibility.No data losses are planned, only a server restart.Thanks for your comprehension.
- 2010-03-30 Rushu and Djaul to Migrate to DOFUS 2.0 on April 6, 2010
- 2010-03-23 Error on all DOFUS 2.0 servers
- All news
TOP 5 - FAQ
Servers information
SHOP » Ankama Shop Customer Service » I have a problem with my order. » I paid for a package on Ankama Shop. My parcel has arrived but I have still not received my subscription. Why?
I paid for a package on Ankama Shop. My parcel has arrived but I have still not received my subscription. Why?
It could be that you entered your nickname incorrectly when you ordered.
You can contact Ankama Shop Customer Service, to verify that this is the case.
It is essential that you include:
- your full name
- your email
- your Ankama account name and your nickname
- the date of your order with Ankama Shop
- the order reference number
If you could not solve your problem, do not hesitate to contact us. Send a message