News
- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
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TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
SHOP » Ankama Shop Customer Service » I have a problem with my order. » I paid for a package on Ankama Shop. My parcel has arrived but I have still not received my subscription. Why?
It could be that you entered your nickname incorrectly when you ordered.
You can contact Ankama Shop Customer Service, to verify that this is the case.
It is essential that you include:
- your full name
- your email
- your Ankama account name and your nickname
- the date of your order with Ankama Shop
- the order reference number