First, check that you’ve entered the code properly.

Remember that gift codes can only be used for a specific subscription duration. Make sure you’ve selected the duration indicated on the gift code.

Finally, gift codes can only be used in a specific community and have a limited period of validity.

When you are sure of your code and if it still doesn’t work, contact our online Support.

Be careful, if you obtained your code through fraudulent means or if you did not comply with our safety instructions, we cannot guarantee you any satisfaction. In any case, for your own security, always comply with our instructions.