News

  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

DOFUS » Subscription » Selection of payment method » Gift Code » What do I do if my gift code does not work?

What do I do if my gift code does not work?

First, check that you’ve entered the code properly.

Remember that gift codes can only be used for a specific subscription duration. Make sure you’ve selected the duration indicated on the gift code.

Finally, gift codes can only be used in a specific community and have a limited period of validity.

When you are sure of your code and if it still doesn’t work, contact our online Support.

Be careful, if you obtained your code through fraudulent means or if you did not comply with our safety instructions, we cannot guarantee you any satisfaction. In any case, for your own security, always comply with our instructions.

If you could not solve your problem, do not hesitate to contact us. Send a message

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