News

  • Latest news 2011-10-20 17:48:50

    For those most in need of protection… Shield activated!


    Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.

    ››Find out more

ANKAMA ACCOUNT » My account information » I would like to close my account. What should I do?

I would like to close my account. What should I do?

According to our General Terms and Conditions of Use, all users who can prove their identity are entitled to close their game account and to destroy their personal data.

However, you must know that an account closure is permanent. No restoration will be possible afterwards.

Besides, no subscription that is still valid on the account will be reimbursed, neither partially, nor integrally.

After reading this, if you still want to close your account, please contact Support.

 


 

If you could not solve your problem, do not hesitate to contact us. Send a message

Back