News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
ANKAMA ACCOUNT » My account information » My email address » How do I change my account's email address?
If you still have access to your account, you can go to the Manage your Account page to change it. To do so, your secret answer will be required. You will then receive a confirmation email in which you'll have a validation code to activate the new address.
If you do not remember your secret answer, you can contact Support. The email will only be changed if you can be identified as the account holder. To do this, your account must be valid.