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  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

ANKAMA ACCOUNT » My account information » My email address » I'm not receiving emails from Ankama. Is this normal?

I'm not receiving emails from Ankama. Is this normal?

First, check all of your email accounts. You may have created your account with an address that you don't use often and which you haven't checked.

You should also check your Spam box. Some providers put automatic filters in place and emails from Ankama may as a result be directed elsewhere.

If having done all this you still cannot find any emails from Ankama, please contact Support.

What type of email should you have received?

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