News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
- All news
TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
ANKAMA ACCOUNT » My account information » My Account Name » I forgot my account name. What do I do?
We can help you retrieve your Ankama account name provided that your account is valid.
An account is considered as valid if it complies with the General and Specific Terms and Conditions of Use of the Ankama websites and products. It must at least comply with the two following rules:
- personal details must be valid and verifiable (full name, date of birth, mail address)
- a valid email address must be provided
If your Ankama account is valid, you may contact Support.