News

  • Latest news 2010-02-08 17:50:15

    Additional Maintenance on all Ankama Sites on February 9

    Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!

ANKAMA ACCOUNT » My account information » My Account Name » I forgot my account name. What do I do?

I forgot my account name. What do I do?

We can help you retrieve your Ankama account name provided that your account is valid.

An account is considered as valid if it complies with the General and Specific Terms and Conditions of Use of the Ankama websites and products. It must at least comply with the two following rules:

- personal details must be valid and verifiable (full name, date of birth, mail address)

- a valid email address must be provided



If your Ankama account is valid, you may contact Support.

If you could not solve your problem, do not hesitate to contact us. Send a message

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