News

Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!

Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
››Find out more

2011-08-12 Update: For those with reset passwords
2011-08-02 Intrusion Problem and Password Resets
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Servers information

2011-08-12 19:05:12 Update: For those with reset passwords
2011-08-02 18:31:21 Intrusion Problem and Password Resets
2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
All servers information

[DOFUS] Perturbations & rollback 02/07/2009

2009-07-02 16:07

Following a power outage at our hoster around 11am on Thursday 2 July 2009, all activity on game servers, Ankama websites, as well as several other major Internet sites, suddenly came to an end. The servers were being backed up automatically around 11am Thursday when the problem occurred, and unfortunately this procedure could not be completed. We were therefore obliged to rollback the servers to the backup which was done at 6am this morning, with the exception of the Oto Mustam server, which was backed up at 9am this morning.

The game servers are back in action but we need to carry out maintenance on our architecture before reopening them to players.

The servers are planned to reopen this afternoon around 15:00.

All gifts or lottery subscriptions assigned to accounts during the period affected by the rollback will be automatically restored to players.

All accounts that were logged on this morning between 6am and 11am on the standard servers and between 9am and 11am on the Oto Mustam server will receive a "Tempus Bloomus" as compensation for the loss of gaming time.

We apologize for the inconvenience.

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