News
- Latest news 2010-02-08 17:50:15
Additional Maintenance on all Ankama Sites on February 9
Tomorrow, on Tuesday, February 9th, 2010, there will be a special maintenance period for all Ankama sites in addition to the weekly DOFUS service update.All sites, games and mobile Ankama applications will be unavailable from 7:00 AM GMT+1 until 9:00 AM GMT+1.This service period will allow for an update of our databases and core code of our servers to improve their function and to prepare for the arrival of new features.Thank you in advance for your patience!
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- All news
TOP 5 - FAQ
Servers information
- 2009-12-16 New subscription pets
- 2009-12-07 Maintenance for DOFUS 2.0 Servers
- 2009-11-26 Maintenance this Friday, November 27th
- All servers information
Subscription
- Selection of payment method
- My subscription gift
- How can I find out if my subscription has been credited?
- Automatic renewal
- My subscription has been validated, but I'm still in 'discovery' mode
- When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?
- I would like to cancel a subscription, is that possible?
- I noticed debits from Ankama on my bank statement
Technical Assistance
Characters
Moderation
- What is a moderator?
- How will I recognise a moderator?
- How can I contact a moderator?
- How do I become a moderator?
- How do I report unacceptable behaviour or comments?
- I am the only one the moderators are warning. Why is this?
- A moderator asked me for my account name and password. Should I give these details out?
Security in game
- How do I exchange an object securely?
- A player scammed me in an exchange. What can I do?
- I'm afraid my resources will be stolen
- I lent an item to a friend, but they won't give it back. What can I do?
- Someone stole items/Kamas from me. How can I get them back?
- Error: "Another user was connected on this account. They have now been disconnected."
- A player wants my MSN address. Should I give it out?
- Advertising for websites in DOFUS or in the Wakfu Beta
- How do I buy/sell a house securely?
- Can I sell a guild?
Lottery
- How do I play the Lottery?
- What types of tokens are available?
- How can I get tokens for the Lottery?
- Where can I find my Lottery tokens?
- I can't sign into the Lottery. Why not?
- I have subscribed and my subscription has taken effect, but I have not received my tokens. Why?
- When does the Lottery finish?
Godfather Fortunes
- What is Godfather Fortunes about?
- How is Godfather Fortunes played?
- What are the rules of the game?
- How do I invite a friend?
- Can I reuse the link to the registration page which is sent to my goodfellas?
- How do I advance on the game board and win gifts in Godfather Fortunes?
- I still haven’t received my gift… is this normal?
- My friend created an account, but I’m still not a Godfather. Why?
- How do I know when my friend has subscribed and become my goodfella?
- My friend subscribed for 3/6/12 months, but I only went forward 4 squares on the board. Why?
- My Godfather hasn't moved on the game board. Why?
- My friend subscribed using the link I sent but I have still not moved forward on the game board. Why?