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News

  • Latest news 2010-05-28 10:27:41

    Rushu (2.0) server reboot - 2010-05-28 10:15 GMT+1Due to a software error, we've to restart Rushu to

    Due to a software error, we've to restart Rushu to restore its accessibility.No data losses are planned, only a server restart.Thanks for your comprehension.

  • 2010-03-30 Rushu and Djaul to Migrate to DOFUS 2.0 on April 6, 2010
  • 2010-03-23 Error on all DOFUS 2.0 servers
  • All news

TOP 5 - FAQ

  • I forgot my account name. What do I do?
  • I've forgotten my password, what can I do?
  • My secret question/answer
  • My account has been stolen! What do I do?
  • What constitutes a valid Ankama account?

Servers information

  • 2010-08-25 Rollback for Zatoishwan, Aermyne and Nomekop servers
  • 2010-05-28 Rushu (2.0) server reboot - 2010-05-28 10:15 GMT+1Due to a software error, we've to restart Rushu to
  • 2010-03-23 Error on all DOFUS 2.0 servers
  • All servers information

Subscription

  • Selection of payment method
  • My subscription gift
  • How can I find out if my subscription has been credited?
  • Automatic renewal
  • My subscription has been validated, but I'm still in 'discovery' mode
  • When subscribing to DOFUS, I made a mistake and paid for the wrong account. Can I move the subscription to another account?
  • I would like to cancel a subscription, is that possible?
  • I noticed debits from Ankama on my bank statement

Technical Assistance

  • Download and installation
  • Connection
  • DOFUS Client

Bugs/minor problems

  • What is a bug?
  • I can't talk in the DOFUS chat channels. Is this normal?
  • How do I find out the game time?
  • I died and can’t see my tombstone, what should I do?
  • I want to suggest an improvement to the game. Who do I contact?
  • What is a Rollback?
  • What is a downgrade?

Characters

  • How do I restore a character?
  • How do I choose my characters' names?
  • Is it possible to change the names of my characters?
  • My character's name has been changed. Why is this?
  • Is it possible to transfer my character to another server?

Moderation

  • What is a moderator?
  • How will I recognise a moderator?
  • How can I contact a moderator?
  • How do I become a moderator?
  • How do I report unacceptable behaviour or comments?
  • I am the only one the moderators are warning. Why is this?
  • A moderator asked me for my account name and password. Should I give these details out?

Security in game

  • How do I exchange an object securely?
  • A player scammed me in an exchange. What can I do?
  • I'm afraid my resources will be stolen
  • I lent an item to a friend, but they won't give it back. What can I do?
  • Someone stole items/Kamas from me. How can I get them back?
  • Error: "Another user was connected on this account. They have now been disconnected."
  • A player wants my MSN address. Should I give it out?
  • Advertising for websites in DOFUS or in the Wakfu Beta
  • How do I buy/sell a house securely?
  • Can I sell a guild?

Lottery

  • How do I play the Lottery?
  • What types of tokens are available?
  • How can I get tokens for the Lottery?
  • Where can I find my Lottery tokens?
  • I can't sign into the Lottery. Why not?
  • I have subscribed and my subscription has taken effect, but I have not received my tokens. Why?
  • When does the Lottery finish?

Godfather Fortunes

  • What is Godfather Fortunes about?
  • How is Godfather Fortunes played?
  • What are the rules of the game?
  • How do I invite a friend?
  • Can I reuse the link to the registration page which is sent to my goodfellas?
  • How do I advance on the game board and win gifts in Godfather Fortunes?
  • I still haven’t received my gift… is this normal?
  • My friend created an account, but I’m still not a Godfather. Why?
  • How do I know when my friend has subscribed and become my goodfella?
  • My friend subscribed for 3/6/12 months, but I only went forward 4 squares on the board. Why?
  • My Godfather hasn't moved on the game board. Why?
  • My friend subscribed using the link I sent but I have still not moved forward on the game board. Why?

DOFUS 2.0

  • I wish to report a bug in game
  • Technical Assistance
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