News
- Latest news 2011-10-20 17:48:50
For those most in need of protection… Shield activated!
Ankama has identified a number of DOFUS accounts whose security settings have been deemed insufficient. In order to prevent possible attacks, these accounts are now protected by the new DOFUS account security system. Ankama Shield has been activated on certain accounts for their own security.
- 2011-08-12 Update: For those with reset passwords
- 2011-08-02 Intrusion Problem and Password Resets
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TOP 5 - FAQ
Servers information
- 2011-08-12 19:05:12 Update: For those with reset passwords
- 2011-08-02 18:31:21 Intrusion Problem and Password Resets
- 2011-04-08 12:24:25 Information about the recent disconnections, lag, and server crashes
- All servers information
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Bugs / Minor Issues
Subscription
- How can I find out if my subscription has been credited?
- My subscription has been validated, but I'm still in 'discovery' mode
- When subscribing to WAKFU, I made a mistake and paid for the wrong account. Can I move the subscription to another account?
- I would like to cancel a subscription, is that possible?
- I noticed debits from Ankama on my bank statement
- I have a problem with my payment / my subscription!
- I don't have access to the credit card method of payment. Why?