[Ankama Shop] Canceling/refunding an order

In accordance with the Hamon Act (a bill related to consumer protection, passed on March 17, 2014), the right of withdrawal for material goods is now valid for 14 days instead of seven.

Your right to withdraw lasts 14 days from the date your Shop order was delivered. 

To cancel your order, contact Support by clicking "Contact us" below.

Zurück an den Anfang

Brauchst du weitere Hilfe?


Die Antwortzeit variiert je nach Art der Anfrage und unserem aktuellen Arbeitsaufkommen.