How do I deactivate Ankama Shield ?

To deactivate the Ankama Shield account protection service, follow these steps: 

  1. Go to your account management interface 
  2. Click "Deactivate Ankama Shield". 
  3. We will send a security code to the email address associated with your account. Please ensure that you have access to it (if your email address is no longer accessible, please contact Support).
  4. Enter the security code to deactivate Ankama Shield on your account.

Please be aware that once you have deactivated this protection, access to the game and your account management will be unlimited. If your account is stolen, you may lose everything.

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