What is the Authenticator?
With the Authenticator, your account is protected by a password and your mobile device. This dual protective measure makes your account much safer, as would-be thieves will be unable to do anything without both pieces of data.
Your access to Ankama games and websites will be protected, for up to 8 Ankama accounts per mobile device (Android, iOS, and Windows Phone).
How do I install the application?
Step 1: Download the application
Available for Android or iOS, Ankama Authenticator can be downloaded from Google Play and the App Store.
The Google Play app requires a device with Android 2.3 or higher. Currently, some Wiko brand devices are not authorized to download the app.
The version from the App Store requires a device with iOS 6.0 or higher.
Step 2: Certify your Ankama account (if it isn't already)
For you to activate the authenticator, your account must be certified, meaning it has been associated with the following information:
- your name,
- an active email address,
- a secret question/answer,
- and a cell phone number.
Click this link to directly access the Information page for your account, and then certify your account.
Step 3: Activate the authenticator
- Open the Ankama Authenticator app
- Go to the "My Ankama Accounts" tab, then select "Add an account"
- Enter the account name and password
- Enter your secret answer
- Enter the security code emailed to the address linked to your account
A recovery code will be provided to you. This is very important. Make note of it and keep it in a safe place!
Congrats, your account is now protected by Ankama Authenticator!