Installing the Ankama Shield security feature

What is Ankama Shield?

Ankama Shield is an account protection system available to players of the DOFUS game.

The service improves your account's security by safeguarding you from attempts to steal your account.

This security feature:

  • is free,
  • applies to the DOFUS game and all Ankama websites,
  • and can be customized via your account management in the "Security" tab.

If your login details are stolen, the thief's computer will not be recognized, so they won't be able to take your account, and their in-game actions will be limited.

This is what we call putting the account in "restricted mode".

 

How do I activate Ankama Shield?

Step 1: Go to the Security tab in your account manager

Step 2: Click "Activate Ankama Shield"

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Step 3: A security code is then sent to the email address associated with your account (if you can't access this anymore, change it by clicking here).

Step 4Enter the security code to activate Ankama Shield on your account

 

How does it work? 

Each time you log in from a new computer or browser, Ankama Shield will protect your account by asking you for a security code that is emailed to you. You'll then have the opportunity to add the computer and/or browser to your trusted list.

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