Error: "Your registration has not been confirmed."

We would like to remind you that your registration must be validated using the email address you provided.

You have received this error message because you have not opened the "Confirmation of registration" email we sent you. Please open the email and click on "Confirm my registration".

If you cannot find this email in your inbox, please check your junk folder and your deleted items.

Alternatively, you can use the link below to request a new confirmation email to the email address you provided (you might want to check that this email address is correct):

https://account.ankama.com/en/your-account/activate

Don't worry if your email address is incorrect - you'll have the opportunity to correct it.

If you have followed the steps above and have still not received a confirmation email, please contact us to change the email address linked to your account.

Have more questions? Submit a request