Update the program during installation

A new version of the game is available. However, the program cannot update during installation.

Various possible causes:

  • The Updater is already open/being used
  • You do not have the necessary permissions to perform the action

Resolution:

  • Restart your computer. This will close all running applications that could be blocking the update.
  • Check that you are running the game as an administrator:
    • In Windows, right-click the game shortcut and choose "Run as different user"/"Run as administrator".
    • In Linux using the sudo command.
    • In macOS, your administrator password will be automatically requested.
  • If that still does not work, you can try uninstalling the game and reinstalling it in your user folder, a folder you automatically have permissions for:
    • In Windows: My Documents or Documents
    • In Linux: /home/your_user_name or or non-command-line ~/
    • In macOS: /users/your_user_name
  • If, despite this, your problem continues, please contact Support.
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