Errors 34 and 35: Unable to access the update server. What should I do?

First of all, try navigating to a website to make sure your connection hasn’t been lost.

If the situation doesn’t right itself, check the error code and follow these steps.

 Error 34 [UPDATE_PROXY_ERROR]

This is a problem with your system proxy configuration. Please double-check this configuration, as our Updater uses the settings.


Error 35 [UPDATE_NETWORK_UNREACHABLE]

This error is caused by a problem with your Internet connection. Please double-check your connection.

Have more questions? Submit a request