Updater - Launching the installation file

The installation does not start on Windows XP and Vista

Users of Windows XP and Vista may find that the installation is interrupted when this window appears:

This is due to a malfunction with your operating system.

Please download this patch provided by Microsoft.

Once the update is complete, please restart your computer and try again. If the problem continues, please contact our teams using the "Technical Assistance" form.


Microsoft Visual C++ problem (Runtime)

There could be many causes of this technical issue. Here are the solutions:

  • Try updating your computer using the Windows Update site. Download and install the latest version of Visual C++ libraries.
  • If DOFUS is currently installed in a restricted Windows account, we ask that you reinstall it from a Windows account with administrator privileges.
  • Finally, if you have a parental control active, please give DOFUS the necessary authorizations in this tool.
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