Transferring a character to another account

How do I do this?

Go to the in-game Shop or the shop on the game website for DOFUS and WAKFU:

280px-Wakfu_Logo.pngLogo_Dofus_Unity_Quadri_SVG (1).svg

 

Transferring a character from one account to another happens instantly and can't be canceled.

What can be transferred?

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Can be transferred Cannot be transferred
  • all items in your inventory, including your merchant mode;
  • items linked to the character;
  • items linked to the account that are present in your inventory;
  • all equipped items, including your mount;
    your kamas;
  • your guild and your alliance; and
    your achievements.
  • Your house
  • Your Haven Bag (its themes and extra rooms) and the contents thereof
  • Your items in Marketplaces
  • Any mounts in your stable
  • Your bank
  • Your Ogrines
  • Any active subscription on the original account
  • Profession linked to your account
  • Emotes linked to your account
  • Title linked to your account
  • Your cosmetics collection

 

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Items equipped on the character cannot be transferred. All your items must be deposited in your character's inventory.

Can be transferred Cannot be transferred
  • All equipment in your inventory or currently equipped on your character. 
  • The character’s spell deck customization
  • The character’s Haven Bag.
  • The character’s nation.
  • The character will remain in the same guild.
  • The character’s citizenship points.

 

Subject to certain conditions: 

  • Your Sidekicks, if they are removed from your Sidekick interface and put into your inventory
  • Equipment on your Sidekicks, if it is put in your inventory
  • The contents of your account chest, if these items are placed in your inventory.
  • Company leader status, if applicable
  • Your account chest
  • The character’s sidekicks
  • Pending items in your gift interface
  • Your friend list
  • Pending rewards
  • The Ability, Spells or Extra Equipment pages that you have purchased and unlocked 

 

Are there any restrictions on character transfers?

When transferring to an existing account:

  • Both accounts must:
    • have an active subscription record totaling over 4 months
    • be associated with the same first and last name
    • have the same phone number registered
    • belong to the same community on a single server
    • be able to be authenticated if you have protection (two-factor authentication or Ankama Shield)
    • be associated with a country covered by our SMS service
  • Logo_Dofus_Unity_Quadri_SVG (1).svgThe character's base level or profession level must be above 20.
  • 280px-Wakfu_Logo.pngThe service is not available to Steam players.

Please also check that you have an available character slot in the target account. 

 

When transferring your character to a new account:

  • The initial account must be older than 4 months and an identity must be registered to it.
  • A brand-new account is automatically created, and personal information (first and last name, email, community, phone number) will automatically be duplicated.
  • Your country must be covered by our SMS service.
  • The email address must not be linked to another Ankama account.
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The response time varies depending on the request and Ankama's current projects.