How do I do this?

Go to the in-game Shop or the shop on the game website for DOFUS and WAKFU:

Transferring a character from one account to another happens instantly and can't be canceled.

What can be transferred?

Items equipped on the character cannot be transferred. All your items must be deposited in your character's inventory.

Are there any restrictions on character transfers?

When transferring to an existing account:

• Both accounts must:

• have an active subscription record totaling over 4 months
• be associated with the same first and last name
• have the same phone number registered
• belong to the same community on a single server
• be able to be authenticated if you have protection (two-factor authentication or Ankama Shield)
• be associated with a country covered by our SMS service

• The character's base level or profession level must be above 20.
• The service is not available to Steam players.

Please also check that you have an available character slot in the target account. 

When transferring your character to a new account:

• The initial account must be older than 4 months and an identity must be registered to it.
• A brand-new account is automatically created, and personal information (first and last name, email, community, phone number) will automatically be duplicated.
• Your country must be covered by our SMS service.
• The email address must not be linked to another Ankama account.