Are you having problems installing a game or an update? Does the installation/download get interrupted and you receive the following error message in the launcher: "AN ERROR OCCURRED. Aborted"?
This type of problem arises when the launcher can't connect to the internet.
First, please check:
• The state of your network connection
• The configuration of your router or modem
• The configuration of your firewall, proxy and any other security software (antivirus, parental controls, etc.)
Then, run a test from a different internet connection other than your own.
If the problem persists after checking these items, please limit your download speed to try and install the game and update.
1- Go to the launcher's settings.
2- In the "Performance" tab, turn on "Limit download speed", then reduce the download speed, maybe to its minimum.
Theoretically, the best speed is your actual download speed, but sometimes a lower speed works better.
If that doesn't solve the problem, please submit a ticket to Support.