Error : "incorrect account name or password"

If you get an "incorrect account name or password" error message when both are correct, it's because you are in one of the two cases below when you try to launch the game using the Ankama Launcher:


1) The Authenticator is not activated.

2) Your WiFi or 4G IP changed between the launch and the connection to the Launcher (Proxy, VPN).


The solution: Open two instances of the game (CTRL+2) and log in manually to the DOFUS client.

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