Error message: "Registration not allowed: your IP address is hidden."

If you're trying to create an account and encounter the following error message: 

"Registration not allowed: your IP address is hidden."
Please see our FAQ for more information.

Your action has been blocked because you are using a VPN, proxy or other means of anonymizing (masking) your IP address.

To register, please deactivate it and login normally.

Remember that the use of proxies/VPNs is strictly forbidden in our Terms of Use. Failure to comply with this provision exposes you to possible sanctions.

Return to top

Still need help?

Contact us

Current deadlines are between 48 and 72 hours.