The Ankama Launcher doesn't detect my games. / I have two versions of the game. Is that normal?
For now, the Launcher doesn't detect previously installed games. We are waiting for the end of the beta phases to include that feature.
So, you can have two installs of the same game.
You can therefore uninstall the version of the platform that you no longer use.
I started installing several Ankama games, but I can't download them simultaneously. Is that normal?
Yes. If several games are being installed, the downloads happen successively, not simultaneously.
The Ankama Launcher doesn't load or doesn't update.
Please try restarting the Launcher first.
If the problem persists, open the Task Manager, select "Ankama Launcher" and end the task. Then, restart the Launcher.
If it still doesn't work, uninstall and reinstall the Ankama Launcher.
To do so, head to the Task Manager, select "Ankama Launcher", and click on "Uninstall".
Still doesn't work? Please post your issue on this page of the forum.
WINDOWS – The Ankama Launcher doesn't install itself by default in either "Programs" or "Program Files" but instead in the "Appdata" folder. Why?
This default folder doesn't require admin rights to your computer; this is to ensure you have access to our content no matter what configuration you have!
When I check the "Display all versions" box, Krosmaga Beta shows up, and the same happens for other games. Is that intentional?
Absolutely. Via the Ankama Launcher, you can get early access to our games if your account so allows.
What happens if you close the Ankama Launcher while a game is updating?
Don't panic! The download is automatically paused. An automatic repair will be launched when you reopen the Launcher.