"I can't log in to the game. Once on the character selection screen, I hit confirm and it starts to load, but then I get disconnected."
Your issue is probably due to the Updater.
Try clearing the game cache via the Updater.
To do this:
- launch the game Updater (you don't need to log in or launch the game);
- open the Updater settings by pressing "Esc" on your keyboard;
- go to the DOFUS tab and click on "Clear game cache".
- Then relaunch Dofus.
If the problem continues, contact Support and let them know you've already tried these steps.