Difficulties Related to My Characters, Items and Quests

In this article:

DOFUS – I lost my rank as leader. Why?

WAKFU – I lost my rank as leader. Why?

DOFUS – Characters "Missing"

DOFUS – No resurrection on the Heroic Server (Oto Mustam) and Epic Server (Ombre)

DOFUS – Marketplace Taxes

DOFUS – Loss of Veteran Rewards

DOFUS – My character lost their house/paddock. Why?

DOFUS – I can't receive my lottery

 

Dofus_Logo.png I lost my rank as leader. Why?

The game contains an automatic mechanic to ensure a guild's transition in the event of a long-term absence of its leader:  

  • After 45 days of inactivity (that is, one month and 15 days) on the server, the rank of leader is automatically passed on to the highest-ranking and most-active guild member.
  • After three months of inactivity on the server, players are automatically excluded from the guild.
  • When a guild has only one member (the leader), the leader is automatically excluded from the guild after one year of inactivity on the server, causing the definitive deletion of the guild.

The new leader is granted full powers, and can notably:

  • Nominate another leader
  • Expel members
  • Dissolve the guild
  • Change the guild name
  • Change the guild emblem
  • Buy/sell paddocks

It is very important that leaders ensure their succession themselves before any extended absence in order to avoid unpleasant surprises.

Support does not intervene in recruitment, general guild management, or this game mechanic. Support also cannot restore your rank as leader.

Guilds that have been dissolved are permanently deleted, and cannot be restored under any circumstances.

 

280px-Wakfu_Logo.png I lost my rank as leader. Why?

The game contains an automatic mechanic to ensure a guild's transition in the event of a long-term absence of its leader:
After 60 days of inactivity on the server, the rank of leader is automatically passed on to the highest-ranking and most-active guild member over the last 15 days.

The new leader is granted full powers, and can notably:

  • Nominate another leader
  • Expel members
  • Dissolve the guild
  • Have total control over the Bank and Haven World

It is very important that leaders ensure their succession themselves before any extended absence in order to avoid unpleasant surprises.

Support does not intervene in recruitment, general guild management, or this game mechanic. Support also cannot restore your rank as leader.

Guilds that have been dissolved are permanently deleted, and cannot be restored under any circumstances.

 

Dofus_Logo.png Characters "Missing"

Your character didn't disappear! To find out more, click here (article about the server merger).

 

DOFUS – No resurrection on the Heroic Server (Oto Mustam) and Epic Server (Ombre)

One of the characteristics of these servers – Heroic (Oto Mustam) and Epic (Ombre) – is that whenever a any character dies, it is permanent, regardless of the circumstances.

If you wish to prevent unpleasant experiences of this nature, we invite you to use a classic server.

 

Dofus_Logo.png My character lost their house/paddock. Why?

Abandoned houses and paddocks are put up for sale again on the first Tuesday of each month during the weekly maintenance.

No resurrection on the Heroic Server (Oto Mustam) and Epic Server (Ombre)

One of the characteristics of these servers – Heroic (Oto Mustam) and Epic (Ombre) – is that whenever a any character dies, it is permanent, regardless of the circumstances.

If you wish to prevent unpleasant experiences of this nature, we invite you to use a classic server.

 

Dofus_Logo.pngI've got a problem with taxes at the Marketplaces

Sometimes, players don't pay attention to levied at the Marketplace. Unfortunately, no refund will be made for this kind of mistake, which is an issue of carelessness more than it is a bug.

 

Dofus_Logo.pngLoss of Veteran Rewards

In the event of a loss of Veteran Rewards in DOFUS, the NPC Harvey Terran at the Amakna Castle Zaap will allow you to obtain as many Veteran Rewards as you like for 10 nuggets each.

 

Dofus_Logo.pngMy character is stuck in combat

You can release your character by logging onto another server. This will interrupt the combat with a defeat for your character.

If you have no characters on another server, begin creating a new character on another server (but do not finish). This will also release your character.

Don't use this method on the Heroic or Epic servers because your character will die.

 

Dofus_Logo.pngWhat are Ethereal sidekicks?

They're characters you can control in combat in addition to your own character. They let you fill out your group when a player is missing and can help you fight more-powerful groups of monsters when playing alone.

 

Dofus_Logo.pngWhat are Ethereal Multimen?

The NPC Fraternica in front of the Vigilante Base at [4,4] lets each character get an Ethereal Multiman Signal once a week. The NPC offers the same Multiman to all players, but the Multiman offered to try changes every week.

The signal lets you summon the sidekick during 20 fights. To avoid "wasting" the sidekick on fights where it's not needed, all you have to do is not equip the signal.

To find out more, you can check out this tutorial.

If you want to get this sidekick for good, you can buy it from the Marketplaces in the game or head to the in-game DOFUS Shop: https://www.dofus.com/en/shop/365-compagnons.

 

Dofus_Logo.png I can't receive my lottery

When you click on your lottery in your haven bag and you receive an error message, the prize is not credited to your character, but you still won it!

While we're working to resolve this bug, please collect your winnings from this page: http://www.dofus.com/fr/mmorpg/communaute/codes/cadeaux-attente

 

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