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Technical terms, tips, and tricks
What is DOFUS 1.29 ?
How does the single-account server work?
What is the Updater?
What is the Ankama Launcher?
What is a rollback
How do I recover logs?
Download or install the game
Recommended Computer Configurations
Install the Ankama Launcher
Updater - Launching the installation file
Updater – Downloading the game
Installing or loading the game
DOFUS Touch – Download the game
Launch or log in to the game
Impossible to start the game
Update the program during installation
Connect the Updater to the internet
[DOFUS] I'm unable to log in with my character
[DOFUS] Connection error messages
[WAKFU] Error Signing In Messages
Resolve my problem in-game
Difficulties Related to My Characters, Items and Quests
[DOFUS] I'd like to report a bug. How do I do it ?
[WAKFU] I'd like to report a bug. How do I do it ?
[DOFUS] Characters "Missing" After the Server Merge
Still need help?
Typical response time of 1-2 days
Report an account theft
[WAKFU] Getting and Exchanging Conversion Stones
Purchase with Paypal: I did not receive my order