1. Ankama
  2. Submit a request

Submit a request

If you don't already have a Support account, don't forget to finish creating it after submitting your request. To do so, an email will be sent to you at the email address you provide on this form. Without such an account, unfortunately, we won't be able to respond to your request.

Please explain your request as clearly as possible

What volunteering position are you applying for?

Enter your current country of residence

Which languages are you fluent in, in written form?

The account name is the name you use to login. It is an "Account Name" or an email address, not the account nickname that's visible in-game.

The pseudonym visible when you post on the forums.

Your main character’s name, level, class and server.

How often do you play, on a weekly basis?

What device(s) do you use to play DOFUS Touch?

Does anybody have access to your account? Do you have access to somebody else’s account?

If so, please state the account nickname(s).

Have you ever been sanctionned in game or on our official forums? What was the reason?

How much time, approximately, would you be able to dedicate to your Moderation role? What would be your connection times? Please include your timezone.

How long have you been playing the game?

How would you rate your knowledge of the game, on a scale from 1 to 10?

How many accounts do you play with?

What are your current objectives for your main character?

Are you currently engaged in a side project relating to the game? (Like a fansite, a Youtube/Twitch channel, etc.)

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    Ankama Games processes the data collected in order for your Support request to be created, processed, and tracked. To learn more about how your data is managed and what your rights are, see our [Privacy Policy](https://account.ankama.com/en/privacy-policy).