Your nickname is different from your Ankama Games account name
To connect to our sites and/or games, you use your account name and your password. These two items constitute your login details. It's important to keep them secret.
On the forums or in game, you are known to other players by your Ankama nickname. It is visible to everyone.
You'll often see your nickname in emails sent to you by Ankama. If you have to recovery it, please check the email address linked to the account.