Ankama Account

• Create and certify my account
  • What is a guest account?
  • Unlinking a Steam/Facebook/Google/Apple Account from an Ankama Account
  • Create an account via Steam
  • Create an account via Google
  • Create an account via Apple
  • Find your Google User ID
• Log in to my account
  • What's the login ID for my Ankama account? 
  • Error message: "Login not allowed: your IP address is hidden."
  • Retrieve the login ID for my account
  • Change my password
  • Access My Server From Abroad
  • My account was put under protection. What do I do?
• Change my account information
  • Add ou modify my phone number
  • Change and choose a good secret answer?
  • How do I change my email address ?
  • Change my nickname
  • In what countries is the SMS assistance service available ?
  • I'm not receiving emails from Ankama
• Create, change, or restore my character
  • Choosing a Character or Guild Name, or an Alliance Name or Tag
  • Renaming my character or guild
  • Choose my characters' names
  • [DOFUS] Restore a character
  • [DOFUS] Add a character
• Transfer my character
  • Transferring a character to another account
  • [DOFUS] Transfer a character to another server
  • [DOFUS] Canceling the transfer of my character to another server
• Sanctioned account
  • The Various Types of Sanctions

Still need help?

Top articles

• What's the login ID for my Ankama account? 
• Activate the two-factor authentication mobile app
• Install the Ankama Launcher
• Error 403
• Dofus Unity Beta
• Submitting and Tracking a Support Ticket
• Twenty Years of DOFUS: 1 Day = 1 Gift!
• Change or cancel my subscription / booster pack / bonus pack