A rollback is a return to a specific date and time based on a previous backup. This massive action affects all players on the server.
When a rollback is implemented, actions in the game between the time of the backup and the time the servers were stopped are erased and cannot be recovered. These actions are:
- validation of quests and achievements,
- gains in experience, resources and items,
- creation and destruction of items,
- harvest of resources,
- trades made, and
- assignment of characteristic points.
However, you recover the following acquisitions and purchases made during the period affected by the rollback:
- Class changes and other services that grant an item: The item will be restored in the gift interface if you claimed it during the rollback, or in your inventory if you had claimed it earlier.
- Server transfers: These will be restored as soon as possible.
- The account-to-account transfer service: Contact Support if you purchased the service during the affected period.
- Items obtained from the Shop or earned via gift codes: these items will be returned to the in-game gift section.
- Kamas obtained in the Kama Exchange and sent to the game during the affected period: these will be returned to the “Bank” section of your Kama Exchange.
These returns may take several hours or days.
All the information about rollbacks is communicated on the forum of the affected game (DOFUS, DOFUS Retro, WAKFU, DOFUS Touch), including details about whether there is some compensation and its content.
As mentioned above, this action affects all players on the server and cannot be applied to a single account and/or character.