Technical assistance

• Technical terms, tips, and tricks
  • What is the Ankama Launcher?
  • How does the single-account server work?
  • What is a rollback
  • Antivirus Protection
  • What is a log?
  • What is a bot?
• Download or install the game
  • Install the Ankama Launcher
  • Ankama Launcher displays a black screen - Windows 7 and 8
  • [DOFUSTOUCH] Download the game DOFUS Touch
  • Recommended Computer Configurations
  • Installing or loading the game
• Launch or log in to the game
  • Impossible to start the game
  • [DOFUS] Connection error messages
  • [WAKFU] Error Signing In Messages
  • [WAKFU] Getting around display issues
• Resolve my problem in-game
  • [DOFUS] DOFUS Retro
  • Difficulties Related to My Characters, Items and Quests
  • [DOFUS] I'd like to report a bug. How do I do it ?
  • [WAKFU] I'd like to report a bug. How do I do it ?
  • [DOFUS] Characters "Missing" After the Server Merge

Still need help?

Top articles

• Deactivating the Authenticator or unlocking the Authenticator on my account
• What is the Ankama Launcher?
• Install the Ankama Launcher
• Ankama Launcher displays a black screen - Windows 7 and 8
• [DOFUS] DOFUS Retro
• [DOFUS] Removal of DOFUS from Steam
• [DOFUS] Find my purchase DOFUS retro