Technical assistance

• Technical terms, tips, and tricks
  • What is the Ankama Launcher?
  • What is a rollback
  • Antivirus Protection
  • What is a log?
  • What is a bot?
  • How do I clear my game cache?
• Download or install the game
  • Install the Ankama Launcher
  • Super Nano Blaster Game
  • FLY'N - Install the game
  • Recommended Computer Configurations
  • [DOFUSTOUCH] Download the game DOFUS Touch
  • Installing or loading the game
• Launch or log in to the game
  • Temporis VII - Osatopia
  • [WAKFU] WAKFU Server Merger
  • Impossible to start the game
  • [DOFUS] How does single-account mode work?
  • [DOFUS] Connection error messages
  • [WAKFU] Error Signing In Messages
• Resolve my problem in-game
  • [DOFUS] DOFUS Retro News and How It Works
  • Accessing VOD from the Launcher
  • Difficulties Related to My Characters, Items and Quests
  • [DOFUS] I'd like to report a bug in the game. How do I do it ?
  • [WAKFU] I'd like to report a bug in the game. How do I do it ?
  • DOFUS Retro Server Merger
• Connection and functioning of the Support site
  • Submitting and Tracking a Support Ticket
  • Impossible to log on to the Support website

Still need help?

Top articles

• What's the login ID for my Ankama account? 
• Two-Factor Authentication with the Ankama Shield
• Install the Ankama Launcher
• Temporis VII - Osatopia
• [DOFUS] DOFUS Retro News and How It Works
• Submitting and Tracking a Support Ticket
• Webtoons de Ankama
• Paying via Credit Card