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  1. Ankama
  2. Technical assistance

Technical assistance

  • Technical terms, tips, and tricks
    • What is the Ankama Launcher?
    • What is a rollback
    • Antivirus Protection
    • What is a log?
    • What is a bot?
    • How do I clear my game cache?
  • Download or install the game
    • Install the Ankama Launcher
    • Super Nano Blaster Game
    • FLY'N - Install the game
    • Recommended Computer Configurations
    • [DOFUSTOUCH] Download the game DOFUS Touch
    • Installing or loading the game
  • Launch or log in to the game
    • Temporis VII - Osatopia
    • [WAKFU] WAKFU Server Merger
    • Impossible to start the game
    • [DOFUS] How does single-account mode work?
    • [DOFUS] Connection error messages
    • [WAKFU] Error Signing In Messages
  • Resolve my problem in-game
    • DOFUS Server Merge
    • [DOFUS] DOFUS Retro News and How It Works
    • Accessing VOD from the Launcher
    • Difficulties Related to My Characters, Items and Quests
    • [DOFUS] I'd like to report a bug in the game. How do I do it ?
    • [WAKFU] I'd like to report a bug in the game. How do I do it ?
  • Connection and functioning of the Support site
    • Submitting and Tracking a Support Ticket
    • Impossible to log on to the Support website

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Top articles

  • What's the login ID for my Ankama account? 
  • Two-Factor Authentication with the Ankama Shield
  • Install the Ankama Launcher
  • DOFUS Server Merge
  • [DOFUS] DOFUS Retro News and How It Works
  • Submitting and Tracking a Support Ticket

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