Technical assistance

• Technical terms, tips, and tricks
  • I never got my compensation.
  • What is the Ankama Launcher?
  • What is a rollback
  • What is maintenance?
  • Antivirus Protection
  • What is a log?
• Download or install the game
  • Install the Ankama Launcher
  • Super Nano Blaster Game
  • FLY'N - Install the game
  • Recommended Computer Configurations
  • [DOFUSTOUCH] Download the game DOFUS Touch
  • Installing or loading the game
• Launch or log in to the game
  • [WAKFU] Unable to launch the WAKFU game
  • Temporis VII - Osatopia
  • Temporis on DOFUS Retro : Parchomancia
  • [WAKFU] WAKFU Server Merger
  • [DOFUS] How does single-account mode work?
  • [DOFUS] Connection error messages
• Resolve my problem in-game
  • Report a Dofus Touch bug
  • I lost my rank as leader. Why? 
  • [DOFUS] My character lost their house/paddock. Why?
  • DOFUS Server Merge
  • Accessing VOD from the Launcher
  • Difficulties Related to My Characters, Items and Quests
• Connection and functioning of the Support site
  • Submitting and Tracking a Support Ticket
  • Impossible to log on to the Support website

Still need help?

Top articles

• What's the login ID for my Ankama account? 
• Install the Ankama Launcher
• Submitting and Tracking a Support Ticket
• Temporis VIII - Osatopia 2
• WAVEN Battle Pass
• Change or cancel my subscription / booster pack / bonus pack