Technical assistance

• Technical terms
  • What is the Ankama Launcher?
  • What is a rollback
  • What is maintenance?
  • What is a bot?
  • What is a backup?
• Tips and tricks
  • [ANKAMA] Unable to create a topic or post a message on the forum
  • [ANKAMA] I never got my compensation.
  • Antivirus Protection
  • What is a log?
  • [DOFUS] [RETRO] How do I clear my game cache?
• Ankama Launcher
  • Install the Ankama Launcher
  • Ankama Launcher displays a black screen - Windows 7 and 8
• Download or install the game
  • [DOFUS] DOFUS 3.0: Pre-downloads
  • [ANKAMA] Error "Aborted"
  • [DOFUS] [RETRO] [WAKFU] [DOFUSTOUCH] [WAVEN] Recommended Configurations
  • [DOFUSTOUCH] Download the game DOFUS Touch
  • What devices can be used to play DOFUS Touch?
  • [DOFUS] [WAKFU] Installing or loading the game
• Merging servers
  • [DOFUSTOUCH] DOFUS Touch Server Merger
  • [WAKFU] Ogrest Server Merger
  • DOFUS Server Merge
  • [RETRO] DOFUS Retro Server Merger (2020)
  • [RETRO] DOFUS Retro servers merge (2024)
• Temporis
  • Temporis VIII - Osatopia 2
  • Temporis VII - Osatopia
  • [RETRO] Temporis on DOFUS Retro : Parchomancia
• Launch or log in to the game
  • [DOFUS] DOFUS 3.0 : Preregistration!
  • [ANKAMA] Error 403
  • [WAKFU] Single-account server: OGREST
  • [ANKAMA] Connection blocked from certain countries
  • [WAKFU] Unable to launch the WAKFU game
  • [DOFUS] Unblock character login
• Resolve my problem in-game
  • [DOFUS] DOFUS 3.0 - Known Bugs
  • [DOFUS] DOFUS 3.0: Purchase-Related Issues
  • [RETRO] Reporting a DOFUS Retro Bug
  • [DOFUS] DOFUS 3.0
  • [DOFUSTOUCH] Report a Dofus Touch bug
  • [DOFUS] [RETRO] [WAKFU] [DOFUSTOUCH] I lost my rank as leader. Why?
• VOD
  • The broadcast of WAKFU season 4
  • Accessing VOD from the Launcher
• Premium Games
  • Krosfighter Game
  • Super Nano Blaster Game
  • FLY'N - Install the game
• Connection and functioning of the Support site
  • [ANKAMA] Submitting and Tracking a Support Ticket
  • Impossible to log on to the Support website

Still need help?

Top articles

• [ANKAMA] What's the login ID for my Ankama account?
• [DOFUS] DOFUS 3.0 - Known Bugs
• [DOFUS] DOFUS 3.0: Purchase-Related Issues
• [ANKAMA] Submitting and Tracking a Support Ticket
• [DOFUS] Transfer a character to another server